Return & Exchange Policy

Paras Herbal believes in making online shopping a phenomenal experience centred around you, so you can enjoy complete satisfaction along with the impeccable level of service. That’s why we believe you have every right to have your product checked, and, if needed, replaced.

“If You’re Not Satisfied, We’re Not Satisfied.”

That’s why we have our famous 4-Days Return & Exchange Policy.

What is it?

If the product is physically damaged or broken upon delivery, you should immediately notify us within 24 hours via Instagram or WhatsApp at 0321-9680222 so that we can replace your product.

In case you find one, give us a call or email us. We’ll verify your claim and replace the product for you right away.

Paras Herbal replacement policy is valid for 2 situations/circumstances:

  • In case you are delivered the wrong product.
  • In case the product delivered to you has some defect or issue.

However, to complete replacement of your product, the product should be:

  • Undamaged, unused and in the condition in which it was received
  • The parcel contains its original product packaging, manufacturer’s containers, attached to the product when ordered.
  • None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form.

If you would like any further clarification about our return & replacement policy, feel free to contact us at 0321-9680222 or email us at support@parasherbal.pk

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