DELIVERY TIME:

1. After the order has been placed, our Customer Sales Representative (CSR) will call for confirmation and then the order shall be processed.
2. Delivery is done within 48-72 hours nationwide and within 24-48 hours from the confirmation time. 
3. You can inquire about the status of your order by tracking your order number from our Track Your Order section of the website.
4. If the order total is below Rs. 2000/- then delivery charges will be Rs. 250/-

5. The estimated average Delivery time (after the order is dispatched) across Pakistan is 2 to 3 working days. For remote areas delivery can take longer.
6. You are requested to be available on the provided contact number for a timely delivery.

CANCELLATION POLICY:

1. For cancellation of Prepaid orders, please contact us within 24 hours after order placement.
2. For cancellation of Cash on delivery orders, please notify our team during call confirmation or automated confirmation system via sms or web.

DELIVERY CHARGES:

1. We offer Free Delivery for all the orders above Rs. 2000 within Pakistan.
2. For orders below Rs. 4999, standard delivery rates Rs. 250/- will be charged.

TRACK YOUR ORDER

1. Once your order is dispatched you will receive an email/SMS with your tracking number.
2. You can track your order on the respective courier website mentioned in your email or track from our website in the ‘Track Your Order‘ section.
3. If you don’t get any tracking updates, please write to us at support@parasherbal.pk
4. Paras Herbal cannot be held liable for late delivery/collection by third-party postal/courier companies.